Tourland Travel Ltd. Is Hiring Tour Guide – Calgary, Alberta

Job Details

Job Title: Tour Guide

Location: Calgary, Alberta

Wage: 18.00 hourly / 30 to 40 hours per week

Employment Type: Permanent employment, Full-time

Shift: Day, Evening, Weekend, Overtime, Morning

Start Date: Starts as soon as possible

Vacancies: 1 Vacancy

Verified: Yes

Requirements

Languages: English

Education: Secondary (high) school graduation certificate or equivalent experience

Experience: Will train

Bonus languages: Chinese

Work setting: Must be willing to relocate

Responsibilities

Below are the responsibilities you will take on for this position. Scroll down!

• You will need to drive a sightseeing or tour vehicle.
• Also, you will confirm transportation and accommodation reservations.
• Collection of administration or entrance fees.
• You will coordinate recreation activities.
• Describe points of interest.
• Furthermore, you will resolve itinerary and other problems.
• As well as ensure and monitor luggage transfers.
• Attend to hotel, airport, train, and other check-in and check-out procedures.
• You may have to utilize microphones or other communication devices.
• Attend international border crossings.
• Provide your clients with information on tipping customs, currency exchange rates, metric conversion, as well as other details.
• Assist clients/guests with special needs.
• Conduct guided tours of museums, gallery exhibitions, and historical, heritage, and other sites, answer inquiries and provide information.
• You may also transport or escort individuals or groups on tours of cities, waterways, and industrial and other establishments.

Skills To Become A Tour Guide

As an exceptional tour guide, you will need to possess significant and accurate knowledge of tourist sites and regions. As such, you will provide simple and engaging experiences, influence, and personal touch to tourists. Listed below are the qualities that you must possess. Scroll down!

Knowledge Of The Area And Attractions Sites

Tour guides must educate and direct their tourists. An exceptional tour guide must be extremely familiar with the various sites that are within their region. Furthermore, the best guides will need to do more than just memorize a script about select locations on their route.

They know the entire area well so that they can answer unexpected questions that tourists may have. As well as offer recommendations to them. Being a knowledgeable guide, you can make trips memorable and insightful.

Excellent Communication Skills 

As a guide, you must be able to communicate clearly and pronounce the words correctly. This will ensure effective communication and avoid misunderstandings. Excellent tour guides also understand how to command the attention of several people at once.

Charisma And Friendliness

Learn to encourage effective conversations, demonstrate passion, ask questions, and provide information to tourists. These are excellent ways of building rapport with tourists and being friendly. When guides exhibit patience and a cheerful, engaging demeanor, they encourage tourists to come back to the area another time.

Flexibility And The Ability To Improve

To ensure that tourists remain interested in listening and enjoy your talks, you may have to change their tone, wording, or content. In addition, you may also have to read body language and adopt new ways of working. As well as staying updated on new trends and technological innovations.

Story-telling Skills 

Tourists can tell the difference between a guide who is genuinely enthusiastic and one who is not. Therefore, you should take the time to learn the history of the places on your tour so that you can tell interesting and engaging stories.

Problem-Solving Skills 

Oftentimes, challenges may arise suddenly and unexpectedly which may leave you as the guide with limited time and resources to find a solution. However, if you have problem-solving skills, exhibit creative, innovative thinking, lateral minds, resilience, and strong analytical skills, you are good to go.

Leadership Abilities

As a tour guide, you don’t have to seem dominating or abrasive but understand how to keep everyone on track. Also, you must exhibit other leadership qualities such as integrity, gratitude, influence, and learning agility.

Other Details

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Physically demanding
• Attention to detail

Personal suitability

• Client focus
• Dependability
• Flexibility
• Initiative
• Reliability
• Team player

Who can apply for this job?

The employer accepts applications from:

• Canadian citizens and permanent or temporary residents of Canada.
• Other candidates with or without a valid Canadian work permit.

How to apply

Online: Send an email to [email protected]

Advertised until

2024-03-30

A tour guide is a professional, certified, and licensed to lead others on different tours or trips. Tour guides are also known as local guides, tour leaders, or cultural interpreters. Acting as ambassadors of their countries, tour guides are usually the first to welcome tourists or visitors and also the last to bid them farewell.

Furthermore, tour guides are responsible for guiding visitors and offering them information about historical, cultural, and religious sites such as museums and other tourist attractions. As a professional tour guide, you must be savvy and understand all the regions where you work.

Skills And knowledge

Below are the skills you will need to become a tour guide. Scroll down!

• You must have great customer service skills.
• Excellent verbal communication skills.
• Patience and the ability to remain calm even while in stressful situations.
• You must be flexible and open to change.
• And also be sensitive and understanding to your clients or tourists.
• Possess an interest and knowledge of various history.
• You must have a good memory.
• Know the English language.
• In addition, you must be able to carry out basic tasks on a computer or hand-held device.

Day-to-day Tasks

Discover the day-to-day tasks you will do as a tour guide in Canada. In this role you may have to:

• Guide people around a castle, gallery, historic house, or garden.
• Escort groups of tourists around a site or museum.
• Offer valid information about the history, purpose, and architecture of a site.
• As well as accompany groups on day tours to several various places of interest.
• Answer questions and suggest other places for tourists to visit and sightsee.
• Organize or arrange for additional trips and visits.

Working Environment

As a tour guide in Canada, you could work at monuments and castles, in a museum, at an art gallery, or in parks and gardens. Meanwhile, your working environment may be physically active, outdoors some of the time, or you may need to travel often.