Grocery Clerk Is Needed At HFN Hospitality LP

Job Details

Employer Name: HFN Hospitality LP

Job Title: Grocery Clerk

Location: 226 Frigate Rd, Bamfield, BC

Vacancy: 2 Vacancies

Salary: $18.00 to $22.00 per hour

Employment Type: Full-time, Part-time, Seasonal

Open to International applicants with valid Canadian Work permits: Yes

Grocery Clerk Job Description 

A Grocery Clerk is responsible for maintaining the stock and cleanliness in a grocery store. This would allow shoppers to find the products they are looking for and deliver excellent customer service.

Job Brief 

At HFN Hospitality LP, we are seeking a Grocery Clerk to join our team and help customers find what they are looking for while shopping in the store. As a grocery clerk, you will act as the first point of contact at our store by providing shoppers with information about products offered in the store. Likewise, your job responsibilities will include maintaining a clean work environment, organizing food displays, and stocking shelves with products for customers to buy.

Furthermore, you will deliver a high level of customer service to shoppers. You will also need to work directly with customers and complete various tasks around the store to keep the shopping area clean and organized throughout the day.

Requirements And Skills 

• Proven work experience as a Grocery Clerk or similar role
• Proven customer service or retail experience is a plus
• Great attention to detail
• Good communication and people skills
• A high school diploma or equivalent is preferred

Responsibilities And Qualifications

• You will have to serve customers in a professional and friendly manner.
• You must also ensure that the grocery section of the store is well stocked for our customers
• As well as assisting in receiving, storing, and stocking products while ensuring proper rotation and quality.
• In addition, you will prepare food and baked goods as required to fill the Deli area.
• You must ensure that all prepared deli food is properly cooked and handled according to generally accepted Food Safe rules and regulations.
• As our grocery clerk, you will ensure that the premises inside and out are kept clean and tidy at all times. These include indoor, outdoor, and customer bathrooms.
• You will also process customer orders and payments.
• As well as stock and replace products to avoid any damages.
• You must always keep shelves fully stocked with fresh products and also prepare store displays and ensure that products are accurately labeled.
• Last but not least, you will always need to order out-of-stock products.

Frequently Asked Questions 

What does a Grocery Clerk do?

As a Grocery Clerk, you will need to keep the grocery store clean for shoppers while also organizing food displays and answering customer questions about the products.

What are the duties and responsibilities of a Grocery Clerk?

Grocery Clerks are in charge of helping customers find what they desire to buy in the grocery store. They have good knowledge about store products and are equipped to answer questions that might come up while shopping.

What makes a good Grocery Clerk?

A good Grocery Clerk needs to have adequate knowledge about the products that are offered in their store to help customers throughout their shopping experience. They must also have excellent customer service skills to ensure customers have a great experience while shopping at the grocery store.

Who does a Grocery Clerk work with?

Grocery Clerks typically work with a small team of other Grocery Clerks to complete various tasks assigned to them by their Store Manager.

How To Apply

To apply, please email your resume and cover letter to [email protected]

Grocery Clerk Skills

Customer service 

Customer service is an essential aspect of every grocery clerk position and retail position as a whole. They must be friendly and positive when working with customers and also work to solve any problem that may arise to make a positive impression. Common customer service skills needed by grocery clerks include:

• Dealing with customer relations
• Answering store phone calls
• Answering customer questions
• Solving customer issues
• Processing customer returns and providing refunds
• Helping customers select the best product for them
• Greeting customers

Communication 

Having good communication skills is very important when working as a grocery clerk, as much of the duties of this position require some form of communication. For example, you should be able to properly and positively speak to customers, other employees, supervisors, and buyers. You may also be required to answer or send emails on behalf of the store and create sales reports for each day, week, or month based on store sales. Good communication skills to work on when pursuing a career as a grocery clerk include:

• Active listening
• Friendliness
• The ability to give and receive feedback
• Positive body language, also known as non-verbal communication
• Written communication
• Verbal communication
• Tone and clarity
• Respect
• Responsiveness

Business Skills 

While grocery clerks don’t need deep business skills, like those needed by managers and executives, they need the basic knowledge of how a business operates. Grocery clerks should have a solid idea of the products they are offering, the expectations of the company they work for, and the customer demographic that is most likely to purchase their products. Good business skills for grocery clerks to have include:

• Management
• Loss Prevention
• Product knowledge
• Marketing
• Social media
• Purchasing
• Ordering
• Merchandising
• Shipping
• Receiving
• Product rotation
• Business awareness

Attention To Details 

Grocery clerks need to pay keen attention to detail and be able to spot little things that make a big difference. For instance, they must be able to provide each customer with the right change, display items in a way that catches attention, and keep store products in stock at all times. Attention to detail skills associated with retail include:

• Time management
• Stock checking
• Inventory
• Visual Merchandising
• Handling money
• Stocking

Computer Skills 

The majority of grocery clerk positions require individuals to possess basic computer skills so they can effectively use the technology within the store. Common technology used by grocery clerks includes point of sale (POS) systems, cash registers, inventory programs, and credit card processors. You should also be familiar with the company website and how to assist customers in using the website to make purchases, initiate returns, and search for products.